Lay the foundation for lasting customer success with a stellar onboarding experience. CogniSaaS empowers your team to build strong relationships and positive first impressions, starting right from the sales process.
Monitor the overall client health status and progress of projects/modules with automatic RAG status.
Track what clients signed up for versus what's been delivered, ensuring everyone's on the same page.
Automatically send CSAT surveys at key project milestones to gauge client sentiment and identify potential issues early in the onboarding stage.
Automate milestone-based implementation fee payments, and monitor fee realization with Implementation Fee Tracking Report.
Never miss a crucial renewal date again with our automated contract renewal tracking system that proactively monitors expiration dates and triggers timely reminders.
