About Us
We are on a mission to make every customer successful
We intend to be the platform of choice for Customer Onboarding and Implementation teams across the B2B SaaS landscape. Our Customer Success Team is obsessed with serving our customers exceptionally well, and our customers love us for it.
As a Customer Success Engineer, you will be the Customer Success Team’s primary point of contact for efficiently resolving technical concerns. The features you deploy will have a significant positive impact on the team’s quality of life. And you will play a key role in elevating the overall value of our products.
What it takes to be a Customer Success Engineer :
You are not looking just to fix bugs and develop features but enjoy solving actual customer problems and seeing how it impacts customers. You are comfortable in both technical and business discussions and can articulate and communicate information clearly.
Requirements for the role:
Technical Skills
- Expertise in HTML/CSS/Javascript (preferably React)
- Working knowledge of SQL
- Comfortable working in Google Sheets and/or Microsoft Excel with an understanding of macros
Soft Skills
- Adaptability - we are a small team, and things move quickly
- Team player - empathy for clients and coworkers
- Good communication skills - the ability to make non-technical people understand technical stuff in English
- Ownership & Integrity - you take full ownership of your work and see it through
What we offer:
- Complete remote position with the requirement to travel as and when required
- You plan your own day. We value quality work and good work-life balance
- Vibrant teams and individuals looking to make a mark in the niche segment
Experience:
- Final year engineering students looking to intern for six months to a year, followed by permanent employment
- Fresh engineering pass outs with less than a year of experience can also apply
About Us
We are on a mission to make every customer successful
We intend to be the platform of choice for Customer Onboarding and Implementation teams across the B2B SaaS landscape. Our Customer Success Team is obsessed with serving our customers exceptionally well, and our customers love us for it.
As a Customer Success Engineer, you will be the Customer Success Team’s primary point of contact for efficiently resolving technical concerns. The features you deploy will have a significant positive impact on the team’s quality of life. And you will play a key role in elevating the overall value of our products.
What it takes to be a Customer Success Engineer :
You are not looking just to fix bugs and develop features but enjoy solving actual customer problems and seeing how it impacts customers. You are comfortable in both technical and business discussions and can articulate and communicate information clearly.
Requirements for the role:
Technical Skills
- Expertise in HTML/CSS/Javascript (preferably React)
- Working knowledge of SQL
- Comfortable working in Google Sheets and/or Microsoft Excel with an understanding of macros
Soft Skills
- Adaptability - we are a small team, and things move quickly
- Team player - empathy for clients and coworkers
- Good communication skills - the ability to make non-technical people understand technical stuff in English
- Ownership & Integrity - you take full ownership of your work and see it through
What we offer:
- Complete remote position with the requirement to travel as and when required
- You plan your own day. We value quality work and good work-life balance
- Vibrant teams and individuals looking to make a mark in the niche segment
Experience:
- Final year engineering students looking to intern for six months to a year, followed by permanent employment
- Fresh engineering pass outs with less than a year of experience can also apply
