Track, Prioritize & Go-Live
with the Right Customer Onboarding Platform

Collaborate in one place with customers and internal teams. Prevent project delays with actionable insights on who needs to do what by when for faster go-live.

Please enter a company email address

By submitting, you agree to our Terms of Services & Privacy Policy

Thank you, we will be in touch soon!
Oops! Something went wrong.
Trusted by value delivery teams at

Get personalized pricing based on your team & project sizes

Contact Us

Why Our Customers Select Us?

Faster Revenue Recognition
Actionable insights on prioritization of product roadmap and implementation tasks
Reduction in Time to Go-Live
Personalized dashboards and email notifications that give early warnings on potential delays
Increase in CSAT/NPS Score
Dedicated portal for customers to view project status and get clarity on the next steps
Reduction in Man Hours
Automation of reporting, templates, resource management, and efficient collaboration among teams

Up your decision-making with effortless visibility

  • The RAG status system enables you to give precedence to the tasks that hold the highest priority.

  • With just one click, you can easily view all the customers who have requested a new feature.

  • Effortlessly manage large-scale projects with features such as time tracking, Gantt chart, resource management, and additional tools.

Effectively manage all essential information with a single source of truth.

  • Save time and resources by having a holistic overview of customer data in a centralized platform.

  • View all your projects, use cases, tasks, and product dependencies associated with a customer in just a single click.

  • Easily customize functionality to align with your business requirements by creating custom fields with just a few clicks.

And that’s not all!

Explore all features

What our customers are saying

"As part of PeopleStrong's ongoing initiatives to accelerate value delivery for our customers, we evaluated many tools and selected CogniSaaS based on clear product differentiators to track value delivery and, more importantly, because the team understood our challenges in-depth with their strong domain experience in customer success. In the last 12 months, the CogniSaaS team not only provided excellent support for our numerous requests under aggressive timelines but also helped us implement the best practices from their experience. It's been a very successful partnership!"

Ritu Bhardwaj Head, India Delivery and Client Success
customer onboarding at capillary

"CogniSaaS team listens to the customer onboarding challenges and brings the right solution in the product. Getting the value delivery faster is the key for any SaaS business and this tool helps in scaling the project execution, improving productivity within your team and finally it creates a wow experience to the customer by making the first value delivery quicker."

Sridhar Bollam Chief Customer Officer, North America
customer onboarding at capillary

"We selected CogniSaaS after evaluating other customer onboarding tools as the CogniSaaS team truly understands the pain points of the Implementation Team and brings best practices and gives clarity to the customer success team. CogniSaaS has enabled us to have a single source of truth for collaboration with customers as well as tracking internal cross-functional dependencies. Now we can track the RAG status for each business outcome/module within a project instead of just the task status. More interestingly, we also get system-generated actionable insights for prioritization, saving us tons of manual tracking. The result is faster time-to-value for our customers and faster revenue recognition to us at scale."

Jobin Jose Co-founder & CEO
customer onboarding at capillary

"CogniSaaS is truly helping us obtain meaningful insights into our operational model & its deliverables, thereby allowing us to focus on our customer and taking proactive measures to ensure customer delight. The refreshed interface is truly intuitive and the options to customize are very helpful in ensuring good adoption at all levels. With the CogniSaaS team being very approachable to diverse viewpoints, we hope to co-create a whole new way of working for ourselves and the industry."

Rohan Menon Vice President, Customer Onboarding
customer onboarding at capillary

"CogniSaaS provides a single window to both customers & service providers for tracking their ‘Quote to Bill to BAU journey’, while integrating seamlessly with the existing tools.This solves an industry wide problem for not only end users but also influencers and decision makers.Kudos to the CogniSaaS team for this vision and solving the age-old industry problem"

Daryl Mathew Senior Director, Global Service Delivery
customer onboarding at capillary

"CogniSaaS has helped us not only to digitize and structure the onboarding process but also adopt the best practices"

Dhruv Agarwal Co-Founder
customer onboarding at capillary
Scroll left
Scroll right

CogniSaaS connects with your existing tools

Collaborate seamlessly with other internal teams, keep all the tools in sync, and ensure nothing falls through the cracks

How CogniSaaS integrates with your existing CRM, Communication, CS, Ticketing and Roadmap tools

Upgrade your business with a world-class onboarding experience for your customers!